Joining a LaboChat organization
By default, LaboChat organizations require an invitation to join.
Organization owners can also allow anyone to join without an invitation, and/or restrict user email addresses to a company domain. See inviting new users.
Check if you need an invitation to join
Section titled “Check if you need an invitation to join”- Go to the LaboChat URL of the organization.
- Click Sign up in the top right corner of the page.
- If you see a sign-up form, invitations are not required! Otherwise, the page will say that you need an invitation to join.
Check if you need an email from a specific domain
Section titled “Check if you need an email from a specific domain”- Go to the LaboChat URL of the organization.
- Click Sign up in the top right corner of the page.
- Try to create an account with your desired email address.
- If your email address is not from an allowed domain, you will get an error message to that effect.
Accept an invitation
Section titled “Accept an invitation”Invitations to LaboChat organizations often come by email. Look for an email from LaboChat. It may take a few minutes for the invitation email to reach your inbox.
Alternatively, an organization administrator may have sent you an invitation link via another method.
- Your server may require CAPTCHA verification before you can sign up by email, Google, or another SSO provider. Complete the verification in the registration form to enable the sign-up buttons. A verification that expires during sign-up must be completed again. This does not change how you log in to an existing account.
- If you are joining multiple LaboChat organizations, we recommend using the LaboChat Desktop app. The desktop app makes it easy to switch between different organizations.
- If your company uses single sign-on (SSO) authentication for LaboChat, these instructions may not apply. Try going to your company’s LaboChat URL to see if there are instructions there; otherwise contact your manager or IT department for company-specific instructions.